Returns after revocation

Please avoid damaging or contaminating the goods. If possible, the goods should be returned to the seller in original packaging with all accessories. If the original packaging is no longer in your possession, other suitable packaging should be used to ensure adequate protection against transport damage and to avoid any claims for damages due to damage caused by defective packaging.

Please note that we can only refund unopened products!

If your order included free products, we ask that you return them as well for a full refund of the purchase price. If you keep parts of the products, we can only give you a partial refund.


Processing time and refund:

Once the package has arrived at the warehouse and has been inspected, we will process the refund.

Please note that the refund will be made via the originally selected payment method, unless otherwise agreed upon.


Returns in the event of a complaint:

If items are damaged or have other defects,please contact our customer service using the contact form.